Free First Class Shipping on all US orders

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Shipping & Returns

Shipping

Your order will be shipped via USPS within 1-2 business days from the United States. Domestic First Class shipping is always FREE.

For domestic orders, we have the following shipping options:

USPS First Class:  FREE  2-5 business days 

USPS Priority: $9.50 1-3 business days 

USPS Express 1 Day: $29.95 1 business day

For international orders, we have the following shipping options:

USPS First Class International: Canada $10.95, all other countries $16.95  5-28 business days

USPS Priority Mail: Canada $30, all other countries: $49  5-14 business days

Please note that seller is not responsible for international packages delayed by Customs. 

Returns Policy

We don't want you to like your jewelry, we want you to LOVE it! If for any reason you do not like the item, simply ship it back to us within 14 days of receiving the order, and we will happily refund you. Please contact us at support@helenscollection.com for return address.

Please note return shipping costs are at the customer's expense. All returned items must be unworn. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).